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Q. What services do Nu-HOPE Elder Care Services, Inc. offer? A. NU-HOPE provides a wide range of services, each designed to allow elders to remain living in their own homes and avoid or delay moving into a nursing home or other long term care institution. Some of the most frequently requested services include homemaking, transportation, personal care, home delivered meals, and congregate meals. Please see the "Services" tab for a more complete list of services. |
Q. How old must I be to qualify for these programs? A. For most programs, age for eligibility is 60. However, persons who have been diagnosed with (or are suspected of having) Alzheimer's disease or a related disorder may be eligible for services through the Alzheimer's Disease Initiative program if they are age 18 or older. |
Q. Who can I contact to find out what is available in my community and whether or not I qualify? A. For information concerning community based services and alternate resources, you may contact the Elder Helpline at 1 (800) 96-ELDER/1 (800) 963-5337. You may also access the Elder Helpnet database at www.agingflorida.com. |
Q. How do I get help for my parents and some support for me as their caregiver? A. Depending on your individual circumstances, a variety of in-home services may be appropriate to meet your needs. More |
Q. I need some help in sorting out my legal affairs and advice on preparing a will. Who can answer my questions about completing a will, along with a living will and medical power of attorney? A. Seniors or persons acting on behalf of a senior may be able to get free legal advice from an attorney by calling Florida Rural Legal Services toll-free at 1-800-277-7680. |
Q. Who can I talk to regarding my concerns about a relative who resides in a nursing home? A. Individuals who have concerns or complaints involving a nursing home should speak with a Long-Term Care Ombudsman. |
Q. I have questions about my Medicare benefits. I also need help with paying for my prescription drugs. Who can help me? A. Medicare beneficiaries or persons acting on behalf of a beneficiary who need information or assistance related to Medicare or Medicaid, should contact the SHINE (Serving the Health Insurance Needs of the Elderly) and Sunshine for Seniors programs. More |
Q. I need help with paying for my prescription drugs. Who can help me? A. There are several forms of prescription assistance which may be available. More |
Q. Who can help me with my concerns, legal and otherwise, about Medicaid. If I have to go to a nursing home, will I be subject to Medicaid Estate Recovery? A. Florida Rural Legal Services may be able to assist you in understanding the Medicaid program and address any concerns. You may contact them at 1-800-277-7680. Additional information concerning Medicare and Medicaid may also be available by contacting he Elder Helpline at 1 (800) 96-ELDER/1 (800) 963-5337. Q. I am over 65 and would like to retire, but I am having difficulty living off of my Social Security check and I have very little savings. Are there any programs or resources that can help me? A. Depending on your income and the amount of your savings, you may qualify for several benefits programs. The National Council on Aging (NCOA), has developed a web based program, BenefitsCheckUp, designed to help identify benefit programs for which you may qualify. To complete a benefits screening, access the program at www.benfitscheckup.org. Q. I am a 56-year-old widow with low income. How can I find some assistance in getting training and employment? A. One program which may assist persons age 55 and older in finding employment is the Senior Community Service Employment Program (SCSEP). The SCSEP is a community service and work based training program for older workers. Through the SCSEP, low-income persons age 55 or older can obtain subsidized, part-time, community service work-based training. In Highlands county, the local provider of the SCSEP is the AARP Foundation. The SCSEP works with the local One-Stop Career Center to provide training and access to a variety of employment -related resources and opportunities. Program participants work an average of 20 hours a week, and are paid the highest of Federal, State or local minimum wage, or the prevailing wage. The One-Stop Career Center is located at 2726 US Highway 27 North Sebring, FL 33870 The local SCSEP/AARP Foundation may be contacted by calling (863) 385-3672. Q. I live alone and don't have a car. How can I get transportation? A. Currently, there is no public bus system in Highlands County. However, there are a few other forms of transportation which may be able to assist. Taxis or private -pay transportation providers are listed in the local telephone directories or may be located through the Elder Helpline at 1 (800) 96-ELDER/1 (800) 963-5337. For persons with limited financial resources and who lack access to a vehicle/driver, Community Transportation may be able to address medical transportation concerns. NU-HOPE also has a limited transportation program for persons age 60 or older. Additional transportation assisted may also be provided through volunteer groups, often sponsored by local churches, civic groups, and/or veteran's organization. However, transportation assistance utilizing volunteers is extremely limited. For more information concerning volunteer transportation, contact the Retired Senior volunteer Program at (863) 784-7189. For information concerning community-based transportation services and alternate resources, you may contact the Elder Helpline at 1 (800) 96-ELDER/1 (800) 963-5337. Q. I am 85 years old and have to use a walker to get around. Can I get some help with my household chores? A. Through NU-HOPE Elder Care ServicesInc., you may be eligible to receive homemaking and other in-home services, depending on your individual circumstances and needs. For information concerning appropriate and/or available forms of assistance, you may contact the Elder Helpline at 1 (800) 96-ELDER/1 (800) 963-5337. Q. My husband recently died. I don't enjoy cooking and eating alone, and I would like to meet new friends and be more socially active. Can you help me? A. NU-HOPE has congregate meal sites located throughout the county. At these sites, participants can enjoy a hot, nutritious meal, meet new friends, socialize, and engage in a variety of activities. Transportation to the meal site may also be available. For more information, or to apply for this program, contact the Elder Helpline at 1 (800) 96-ELDER/1 (800) 963-5337. You may also stop by one of meal sites listed in under the "Meal Sites" tab to discuss the program and complete an application. Q. How do I go about getting a home-delivered meal? A. NU-HOPE provides home delivered meals to qualified individuals who live anywhere in Highlands County. For a full list of qualifications, see …... For more information, or to apply for home delivered meal assistance through NU-HOPE, you may contact the Elder Helpline at 1 (800) 96-ELDER or 1 (800) 963-5337. Unfortunately, it is not uncommon for the subsidized home delivered meal programs to have a long waiting list. To address this concern, NU-HOPE has a private pay program in which complete and nutritionally balanced frozen meals may be purchased. Delivery of these meals may be available at an additional charge. The meals provided through this program are specifically tailored to meet the needs of elders, are low in fat and sodium, and contain at least 1/3 of the daily Dietary Reference Intake. For more information on the private-pay NU-HOPE Frozen Meal Program, contact NU-HOPE at (863) 382-2134. Another organization, Meals on Wheels, also provides home delivered meals for a fee. This organization delivers hot noon-time meals to persons in need of meal assistance. This program has a limited delivery area. Meals on Wheels typically does not have a waiting list or a prioritized application process. As a result, it is often able to implement services without an extended delay. You may contact them at 402-1818. Q. I believe that my 82-year-old neighbor is being physically abused and taken advantage of financially by her daughter and son-in-law. How can I get some help for her? A. The Department of Children and Family Services has a toll-free abuse hotline which you can call (1-800-96 ABUSE/ 1 (800) 962-2873) to report this. Q. My mother is in the early stages of Alzheimer's disease. I need to learn more about this disease, as well as get some assistance in caring for her. A. For information concerning support groups, organizations, and services, you may contact the Elder Helpline at 1 (800) 96-ELDER/1 (800) 963-5337. For additionally information concerning support groups, educational materials, or requests for emergency respite, you may also contact the national Alzheimer's Association at 1-800-491-2717 or the local chapter at 1 (863) 385-3444. Q. I live in another state but wish to retire in Florida. How can I get some information about what is available for retirees in your beautiful state? A. You can contact the Florida Department of Elder Affairs online at www.elderaffairs.state.fl.us or you may call them at 1 (800) 963-5337. |
NU-HOPE Elder Care Services, Inc. |